Windows error code 0x80070002 is a very common issue that many of us encounter. The glitch is not limited to a particular version of the operating system. It can occur on any windows OS. However, the message may change as per the version of the operating system that the computer is running. Commonly the message displays as below:
“Error(s) found: Code 80070002 Windows Update encountered an unknown problem.”
The message indicates that the fault is associated with Windows update. It is likely to encounter the problem while accessing the Windows Update installation. Although many come across the error while opening Microsoft Security Client. In addition to it, there is a small chance the issue might occur while backing up the PC.
Causes of the Error Code 0x80070002
There are many reasons due to which one sees the error. Some of the common causes are listed below.
- Internet connection is unstable.
- Registry files are corrupt.
- Incompatibility in system DataStore folder.
- Time settings on the computer are incorrect.
- Unfinished Windows update service on the device.
Solutions for the Error 0x80070002
The issue is very common, however, it does not mean that one solution is everlasting. As there are various causes to the problem, the solutions are also different for each cause. Here are several solutions that can help get rid of this troublesome issue.
Solution 1 – Fixing unstable internet connection
The first thing to do is check if the internet connection is stable. If there are interruptions with connectivity than it can cause the error as it is impossible to install pending updates with the unsteady connection. It is recommended to wait for a proper connection or connect the computer to another internet connection source.
Once there is a firm connection, check for updates especially if any pending updates are available. It is very necessary to update a computer regularly to maintain the overall health of it. If the issue occurs with Microsoft Security Essential then reboot the system and recheck.
Solution 2 – Check time settings
One of the common and major causes of this frustrating error is incorrect time setting. It is very important that the computer clock matches the time with the internet server. Here are steps to synchronize computer clock.
- Press the Windows Key + R to open the Run dialogue box.
- Now, type “Control Panel” in the box and press Enter.
- Next, open “Date and Time” from available choices.
- To make corrections click on “Change date and time”.
- Configure the time zone as per your location and press OK.
- Next, click on “Internet Time” tab available at the top and then select “Change Settings”.
- Before choosing the Time server from the options, tick this box “Synchronize with an Internet time server.”
- Click on the “Update now” button.
- Press OK twice to complete the process.
Now close all programs and restart the computer. If incorrect time setting was the root cause for the error then the issue will disappear.
Solution 3 – Automate Windows Update Service
At times this can cause the issue where it is important to stop the automated service before restarting it. Here are steps to follow to do so.
- Click on the Start key and search for “services”.
- Next, enter admin password if prompted, click on Continue.
- Now, in the resultant Services window look for “Windows Update Service”.
- Right-click on the Windows Update Service and click on Stop if its status is running.
- There is a possibility that the service is still running. Therefore, it is necessary to stop the service and restart the computer.
- Now restart the Update service, the download and install process of the update will now run smooth.
Generally, this should get rid of the issue, however, if it still persists then try other solutions.
Solution 4 – Install Pending Updates
In the past, the computer might installed Windows update, however certain updates require to restart the computer. Therefore, such updates can cause this troublesome glitch. Here are steps install pending updates and get rid of the issue.
- Click on “Start”, then in the search box type “Update” and press Enter.
- Next, on the resultant Windows dialogue box check for uninstalled update(s).
- Now right-click on all it pending ones and update the same.
Once done open the Windows Updates and search if any new updates are available. If this is the issue then the error might disappear. Although, the above solution may not always provide a positive result. However, in this case, it may help you resolve the error.
Solution 5 – Delete Software Distribution Folder
The Software Distribution folder is where all the downloaded updates are kept. The folder is present on the C drive of the system. At times, the files in the folder are corrupt that disable installation of updates. Therefore, deleting the folder can help resolve this dreadful issue. Here is how to delete the folder.
- Open Windows Explorer and click on “C:\\Windows” folder to open it.
- Look for the folder with the label “SoftwareDistribution”.
- Delete the folder once you find it.
- If you do not wish to delete the folder, rename it SoftwareDistributionOld.
Once restart the computer and access the Windows Update Store. The updates will start downloading immediately.
Above were some solutions that help resolve the frustrating error 0x80070002. It is unusual that the error will persist. If that happens the best option is to perform a system restore. If that, however, does not solve it then as a last resort a fresh installation of the operating system may solve the fault.